Frequently Asked Questions

We accept the most types of credit cards including:

American Express
Diners Club
Master Card
Apple Pay
Google Pay

All our shoes are custom made and require a production time of: 5-7 Days.

Standard Shipping times are as follows:

  • US Delivery Time: 8 - 14 Days
  • Canada Delivery Time: 10 - 14 Days
  • Europe Delivery Time: 10 - 14 Days
  • International Delivery Time: 2 - 3 Weeks

Express Shipping times are:

  • US Delivery Time: 3 - 7 Days
  • Canada Delivery Time: 5 - 7 Days
  • Europe Delivery Time: 5 - 7 Days
  • International Delivery Time: 7 - 10 Days

All orders are shipped with tracking and can be tracked online with the provided tracking number.

Days stated above are calculated as business days.

We offer free shipping on most products, but we highly recommend upgrading to express shipping for faster delivery times and better tracking. Express shipping rates range from $9.95 - $17.95 depending on delivery location.
Our shoe sizes fit true to size and you can use our sizing chart below to determine the correct size for your feet. In the unlikely event that a pair of shoes does not fit you perfectly, simply contact us and we will be happy to arrange a size exchange for you at no additional cost.

Size /chart

Yes, we adhere to highest industry standards and encrypt all payment information through a secure socket layer (SSL). You can verify this by click on the lock icon on your browser's address bar. Once a transaction is complete, your credit card details are immediately deleted from our system. We also accept PayPal, Apple Pay and Google Pay which allows a user to complete a transaction without using any of their credit card information on our website.
We ship worldwide but there are a few countries we do not ship to. When ordering a notice will be displayed if we cannot ship to your country.
Every order is shipped with a tracking number. This number, along with a tracking link will be sent to you via the email once your order has been shipped.