Returns & Exchanges

We appreciate your interest in our products at CartoonKicks, where we take pride in creating personalized shoes that are a perfect fit for each customer. While we strive for excellence in every order, we understand that sometimes unforeseen circumstances may arise. In the event that you are not completely satisfied with your purchase, please do not hesitate to reach out to us within 90 days of receiving your order.

Please note that as our products are customized to your specifications, we cannot accept returns. However, we do offer size exchanges for your convenience, and in the unlikely event that your order is damaged or defective, we will happily provide a free replacement.

To initiate a replacement or size exchange, please contact our customer service team at and include your order number along with a brief description of the issue.

We hope that you enjoy your new Kicks and appreciate your business. Thank you for choosing CartoonKicks!